Seamless Logistics Solutions

You can schedule a pickup directly through our website or mobile app. Simply log in to your account, navigate to the "Schedule Pickup" section, enter your package details and preferred pickup time, and submit your request. Our driver will arrive at your specified location during the selected time window.

Our standard service accepts packages up to 50 lbs (22.7 kg) with maximum dimensions of 108 inches (length + girth). For larger or heavier items, please contact our customer service for special arrangements. Additional fees may apply for oversized or overweight packages.

You can track your package by entering the tracking number on our website's tracking page or through our mobile app. For premium services, you'll receive real-time GPS tracking of your package's location. We also send email and SMS notifications at key milestones in the delivery process.

In the rare event that your package is lost or damaged during transit, please contact our customer service immediately. Our standard service includes basic coverage up to $100. For additional protection, you can purchase extra insurance when shipping valuable items. We'll investigate the claim and process compensation according to our terms and conditions.

Yes, we offer international shipping to over 50 countries worldwide. International shipments may require additional customs documentation and are subject to import regulations of the destination country. Delivery times vary by destination but typically range from 3-10 business days for most locations. Contact our customer service for specific country requirements and rates.